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Burrous Brothers Company Cleaning · Since 1976
Truck-mounted hot water extraction cleaning carpet in a Marin County home

Carpet & Rug · San Rafael

Carpet and rug cleaning for Eichler slabs, older wool, and bigger houses.

From Terra Linda and Lucas Valley to Gerstle Park, Dominican, and the offices off Fourth Street, every San Rafael carpet job starts with what the carpet sits on and what it is made of.

Why San Rafael is hard on carpet & rug

Carpet in a Terra Linda or Lucas Valley Eichler is laid over a concrete slab with the radiant heating inside it. Over a wood subfloor and a crawlspace, a little leftover moisture has somewhere to go. Over a slab it has one way out, which is back up through the pile, so how much water we pull out decides how long the room stays damp. Our truck-mounted system extracts the hot rinse before it reaches the backing, and on slab rooms we keep extracting until the carpet is as dry as we can get it, rather than moving on to the next room.

The drying plan is made before we start, not after. We decide the room order so the bedrooms you need that night get the most drying time, place air movers where the slab will hold moisture longest, and tell you a realistic dry time. Most carpet dries in roughly four to eight hours. Slab rooms on a cool day sit toward the longer end, which is why we would usually rather start an Eichler job in the morning.

The older houses in Gerstle Park and around Dominican are a different job. Where there is wool broadloom, or a wool or oriental-style rug lying on original wood floors, we identify the fiber and test the dyes before anything gets wet, then match pH, temperature, and moisture to the piece. Rugs are cleaned on location, in the room. If a rug turns out to be sisal, jute, or seagrass, or is very thin or bordered in fabric, we will say so and point you to an in-plant cleaner instead.

What we see here

San Rafael surfaces we work on most

Carpet over radiant slabs

Eichler and other slab-on-grade rooms get extra extraction, a room order planned around the slab, and air movers where they help. You hear the dry time before the first room is wet.

Whole-house jobs in order

More rooms of carpet means the order matters. We work through the house so you always have a dry route from the kitchen to the bedrooms, and you know the total time on the day of the estimate.

Downtown offices after hours

Office and practice carpet downtown and along Fourth Street can be cleaned in the evening or on a weekend, which gives it the whole night to dry before the first person walks in.

Before & after

Drag to see the difference

The same carpet after truck-mounted hot water extraction Carpet with heavy traffic-lane soiling before cleaning
Before After
Traffic-lane soiling lifted with truck-mounted hot water extraction.

In their words

San Rafael clients on this work

“Your technicians were professional and positive in our home. The carpets and furniture look bright and beautiful! Thank you for making our home clean and with such expertise.”
Deborah Santana San Rafael

From neighboring Marin towns, while we build up our San Rafael review count:

“Frank Howard Allen Realtors has been using Burrous Brothers Company for over 25 years to clean the carpets in our Marin County offices.”
Frank Howard Allen Realtors Novato Administration Office
“You have remained one of the few true professionals that still understand what excellent customer service means.”
D. Walker Mill Valley

FAQ

Carpet & Rug questions from San Rafael

Will carpet over the slab in my Terra Linda Eichler be dry by evening?

If we start in the morning, usually yes. Carpet typically dries in four to eight hours, and slab rooms sit toward the longer end because the moisture can only leave upward. We will give you the realistic time for your rooms before we start, and air movers can shorten it where you need a room back sooner.

Can you clean a wool rug in an older Gerstle Park or Dominican home without taking it away?

Yes. All of our rug cleaning is done on location, using the same truck-mounted process as wall-to-wall carpet. We check the fiber, the dyes, and how the rug is made first, then clean with the method it can take. Sisal, jute, seagrass, very thin rugs, and rugs with fabric borders are better off at an in-plant cleaner, and we will recommend one when that is the right call.

Can you clean all the carpet in a large San Rafael house in one visit?

That depends on the house, and you will know before the day rather than on it. The estimate covers the whole job and the time it will take, and the estimate is the price. On the day we work in an agreed room order, so the rooms you need first are finished first and you always have a dry path through the house.

General carpet & rug questions

How long does carpet take to dry?

Typically four to eight hours. Our truck-mounted equipment extracts most of the moisture before it reaches the backing, so carpets are damp rather than wet when we leave. Damp coastal weather and shaded canyon homes sit at the longer end of that range, and we can set air movers where drying time matters.

How often should carpets be cleaned?

Every twelve to eighteen months for most homes, and more often with pets, children, or a household that comes in off the trails. Regular cleaning is what keeps grit from cutting the fibers, so it extends the life of the carpet rather than just changing how it looks.

Do you clean wool and oriental rugs?

Yes. We clean wool, STAINMASTER®, and other specialty fibers, and we clean oriental and area rugs on location so your rug never leaves your home. Fiber, dye stability, and construction all change the method, which is why we identify the rug before we quote it.

Will spots come back after cleaning?

Rarely, because we rinse rather than leave detergent behind. Resoiling and wicking are usually caused by cleaning residue left in the pile. Our process leaves carpets pH balanced and essentially residue-free, which is what keeps spots from resurfacing a week later.

Is carpet protector worth it?

On light-colored carpet, wool, and high-traffic areas, yes. Protector buys you time to blot a spill before it becomes a stain, and it makes routine vacuuming more effective. It wears off with traffic, so it is reapplied at cleaning rather than once for life.

See all frequently asked questions

Carpet & Rug estimates in San Rafael

Send us a photo by text and we will tell you what is realistic before anyone comes out.