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Burrous Brothers Company Cleaning · Since 1976
Truck-mounted hot water extraction cleaning carpet in a Marin County home

Carpet & Rug · Novato

Carpet and rug cleaning for Novato’s bigger family homes.

Whole-house carpet, pet-traffic lanes, and area rugs cleaned where they lie, from San Marin to Bel Marin Keys. Novato is inside our standard area, so the drive costs you nothing.

Why Novato is hard on carpet & rug

A Novato carpet job is usually counted in rooms rather than in a single living room. Family homes here tend to carry carpet through the bedrooms, the stairs, the upstairs hall, and a family room, and that changes how the visit runs. We work out the room order at the estimate so the bedrooms you need that night are cleaned and drying first, and you get the time the whole house will take along with the price.

The soil is different too. Long, hot, dry Novato summers put fine dust and grit in the air, and it comes in through open doors and on the feet of kids and dogs who spend the day outside. It settles at the base of the pile, where a household vacuum does not reach it well, and it works like sandpaper on the fibers in the lanes people use most. Hot water extraction with a full rinse flushes it out, which is why cleaning the busy lanes every year does more for the carpet than waiting until it looks tired.

In a house with pets, spot treatment is part of the job rather than an extra, and because we rinse instead of leaving detergent in the pile, treated spots are far less likely to wick back a week later. Area rugs are cleaned on location in the same visit, so the rug in the family room never leaves the house. The rugs we steer elsewhere are sisal, jute, and seagrass, plus very thin rugs and rugs with fabric borders, which belong with an in-plant cleaner we are glad to recommend.

What we see here

Novato surfaces we work on most

Whole-house carpet, in sequence

Bedrooms, stairs, halls, and the family room in one visit, cleaned in an order that keeps you a dry path through the house and gets the rooms you need first drying first.

Summer grit in the busy lanes

Dust from the hot months collects at the base of the pile along halls and doorways. Protector re-applied on those lanes after cleaning keeps the next season’s grit near the surface, where the vacuum can get it.

Bel Marin Keys and Black Point

Homes on the lagoons and near the water hold more moisture in the air, and their floors take traffic in from decks and docks. Drying runs longer there, so we extract hard, add air movers where they help, and give you that house’s real dry time.

Before & after

Drag to see the difference

The same carpet after truck-mounted hot water extraction Carpet with heavy traffic-lane soiling before cleaning
Before After
Traffic-lane soiling lifted with truck-mounted hot water extraction.

In their words

Novato clients on this work

“Frank Howard Allen Realtors has been using Burrous Brothers Company for over 25 years to clean the carpets in our Marin County offices.”
Frank Howard Allen Realtors Novato Administration Office
“No dust, no mess, low odor, and very fast drying. The sheen was matched perfectly to the rest of our house.”
Sheila & Paul Brossier Novato

From neighboring Marin towns, while we build up our Novato review count:

“Your technicians were professional and positive in our home. The carpets and furniture look bright and beautiful! Thank you for making our home clean and with such expertise.”
Deborah Santana San Rafael

FAQ

Carpet & Rug questions from Novato

How often should carpet be cleaned in a Novato house with kids and pets?

Plan on about every twelve months for the halls, stairs, and family room, and every twelve to eighteen months for the rest of the house. Children and pets bring in more grit, and summer dust adds to it, so the busy lanes wear first. Re-applying protector on those lanes at each visit is the step that does the most to put off replacing the carpet.

Can you clean our area rugs on the same visit as the carpet?

Yes. All of our rug cleaning is done on location with the same truck-mounted process, so rugs are cleaned in the room while we are there for the wall-to-wall. We check fiber and dye stability first. Sisal, jute, seagrass, very thin rugs, and rugs with fabric borders are the exceptions, and for those we will recommend an in-plant cleaner rather than risk them.

How soon can you get to Novato for a carpet cleaning?

Usually within the week. We group Novato appointments onto the same days, so if your date is flexible, booking a few days ahead tends to get you a better time slot than asking for tomorrow. If you have a fixed date for guests or a move, tell us when you book and we will plan around it.

General carpet & rug questions

How long does carpet take to dry?

Typically four to eight hours. Our truck-mounted equipment extracts most of the moisture before it reaches the backing, so carpets are damp rather than wet when we leave. Damp coastal weather and shaded canyon homes sit at the longer end of that range, and we can set air movers where drying time matters.

How often should carpets be cleaned?

Every twelve to eighteen months for most homes, and more often with pets, children, or a household that comes in off the trails. Regular cleaning is what keeps grit from cutting the fibers, so it extends the life of the carpet rather than just changing how it looks.

Do you clean wool and oriental rugs?

Yes. We clean wool, STAINMASTER®, and other specialty fibers, and we clean oriental and area rugs on location so your rug never leaves your home. Fiber, dye stability, and construction all change the method, which is why we identify the rug before we quote it.

Will spots come back after cleaning?

Rarely, because we rinse rather than leave detergent behind. Resoiling and wicking are usually caused by cleaning residue left in the pile. Our process leaves carpets pH balanced and essentially residue-free, which is what keeps spots from resurfacing a week later.

Is carpet protector worth it?

On light-colored carpet, wool, and high-traffic areas, yes. Protector buys you time to blot a spill before it becomes a stain, and it makes routine vacuuming more effective. It wears off with traffic, so it is reapplied at cleaning rather than once for life.

See all frequently asked questions

Carpet & Rug estimates in Novato

Send us a photo by text and we will tell you what is realistic before anyone comes out.